In the course of our day, we answer two dozen inquiries about SoftSlam and how it can help a myriad of problems that pop up with doors. While all the inquiries stand out in our mind because we LOVE our customers and we LOVE what we do, sometimes, we hear things, see things, learn things that are too shocking for us to keep to ourselves.
Last week, a new customer sent us photos of the damage he has encountered due to slamming doors in his home. While I did not ask his permission to show the photos here, I am going to describe it. His door frames, on multiple doors, had torn away his walls in a very violent manner.
We have seen, quite frequently, cracks in paint and plaster, broken or chipped trim, and many times, shattered glass. I had never seen anything as violent or destructive as the damage done in the photos that he sent. His doors were all, like mine, solid core. He lived, like I do, in a high wind zone. Unlike mine, his framing was yellow pine, mine is hardwood (you get that when you live in a very old house).
Doors are dangerous. Protect yourself, your loved ones, and your home with SoftSlam.
I never thought that I would blog about Covid 19. I'm sure most people have heard enough of it. Hopefully, I will shine a different light and not just repeat what everyone else has said for the last two months.
First, I'd like to say how grateful I am that our business model has allowed us to stay open during the complete lockdown. While we were unable to ship our product until we were at Level 3, we were able to pull parts and manufacture the items that were ordered during Level 4. As of this writing, we have 0 backlog, finally.
Second, I would like to say how grateful I am that our business model does not rely on any manufacturing outside of New Zealand. With many people now wishing that parts and finished goods were not so dependent on China, we can honestly say, that we were not and have never been reliant on production from China.
It was always in our business model that we would support local manufacturing and design for the sake of our local community. Investors walked away from us because we held firm on this point. We have been lectured and even ridiculed, told that we would never make it if we didn't take our product to China. I can't say that we have "made it", but we are still going, and getting stronger by the day, without China.
Third, I would like to say how grateful I am that the youngest and most innocent among us are not being seriously affected by Covid 19. Our business was created with a heartfelt wish to keep your family safe, starting with your children. That is still our number one priority.